Mystery Shopping


Years : 2018 & 2019 & 2020

Clients : FCA & Fiat & Alfa Romeo & Jeep & Fiat Professional

Expertises : Digital & CRM

Event/campaign : Mystery shopping campaign

Location : Belgium

Implementation of several mystery shopping campaigns for car manufacturers, often in commercially dense periods

Our Missions

Recruitment and training of shoppers
Visit of several of our customers’ competitors
Verification of the application of commercial conditions
Benchmark of competition trade policies
Analysis and recommendations
Follow-up of the network’s responses

Main Features

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